Privacy Policy

1. Overview

This Privacy Policy explains how Be There, LLC ("Be There," "we," "us,") collects, uses, shares, and protects information about you when you use our website, apps, and services (collectively, the "Service"). By using the Service, you agree to the practices described here. Capitalized terms not defined here have the meaning given in our Terms of Service.

2. Information We Collect

We collect the following categories of information:

• Account & contact info. First name, last name, email address, and phone number you provide at signup.
• Profile responses. Answers you provide in our onboarding questions (your "Currents" profile) about preferences, social style, and interests, used to match you to events.
• Payment information. Card details and payment metadata are collected and processed by our payment processor, Stripe. We store only non-sensitive references (such as a Stripe customer ID and a payment intent ID); we do not store full card numbers.
• Event & usage data. Records of which events you join, your registration status, pod assignments, and basic interaction logs (page views, clicks within the Service).
• Device & technical data. Browser type, operating system, IP address, and similar metadata, used to operate and secure the Service.
• Communications. Records of emails and text messages we send you and your responses to them.

3. How We Use Your Information

• To match you into pods for in-person events.
• To process payments, deposits, and refunds.
• To send transactional and informational communications (email and SMS) about your matches, events, charges, and account.
• To operate, maintain, and secure the Service and prevent fraud.
• To improve the Service and the matching experience.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate the Service, including with the following categories of recipients:

• Payment processor. Stripe, Inc. (stripe.com/privacy), to process Deposits and Event Price charges.
• Email provider. Our transactional email vendor, used to deliver event reminders, receipts, and account messages.
• SMS provider. A third-party SMS gateway used to deliver text messages to your phone number after you opt in.
• Event venues & partners. Limited information (such as your first name and any dietary requirements you provide) may be shared with a venue or partner to facilitate the event you registered for.
• Service providers. Hosting (Vercel), database (Neon), authentication (Better Auth via Neon Auth), and analytics providers, each bound by appropriate confidentiality and data-processing terms.
• Legal & safety. When required by law, subpoena, or to protect the rights, property, or safety of Be There, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

5. SMS Messaging

When you provide a phone number and check the SMS consent box at signup, you opt in to receive text messages from Be There related to the Service. Messages may include pod match notifications, event reminders, payment-related alerts, and occasional informational updates. Message frequency varies. Message and data rates may apply. You can opt out of non-transactional messages at any time by replying STOP, and you can request help by replying HELP. Opting out of SMS will not affect emails required for transactions you have initiated.

Your phone number and the content of messages we send you may be shared with our SMS provider solely to deliver the message. Mobile carriers are not liable for delayed or undelivered messages.

6. Cookies & Analytics

We use cookies and similar technologies for essential functions (keeping you signed in, remembering your respondent session) and basic usage analytics. You can control cookies through your browser settings; disabling cookies may limit some features of the Service.

7. Data Retention

We retain personal information while your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Payment records are retained as required by tax and financial regulations. You may request deletion of your account and associated data at any time (see Section 8).

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise these rights, email us at hello@joinbethere.com. We will respond within the timeframe required by applicable law. We do not knowingly discriminate against users who exercise their privacy rights.

9. Children

The Service is intended for users 18 and older. We do not knowingly collect information from anyone under 18. If you believe we have collected information from someone under 18, contact us and we will delete it.

10. Security

We use industry-standard safeguards including TLS encryption in transit, access controls, and reliance on Stripe for payment security. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security.

11. International Users

The Service is currently operated for users in the United States. If you access the Service from outside the United States, you understand that your information will be transferred to and processed in the United States.

12. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. The "Last updated" date at the top reflects the most recent revision.

13. Contact

For privacy questions or requests, contact us at: